Privacy Policy

Spring Honey is committed to protecting your privacy under the Privacy Act 1988 (Australia) and the Australian Privacy Principles (APPs).

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1. Information We Collect

We may collect the following:

• Name, email, phone number, address

• Payment information (securely processed through third parties — not stored by us)

• Order history

• Account information

• Health information for naturopathy or wellness services (only with consent)

• Website usage data (analytics, cookies)

2. How We Use Your Information

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We use your information to:

• Process orders and bookings

• Deliver products/services

• Improve our website and customer experience

• Send updates or promotions (only with consent)

• Maintain client health records for naturopathy/coaching

• Comply with legal obligations

3. Sharing Your Information

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We may share your information with:

• Payment processors

• Shipping carriers

• IT and hosting providers

• Healthcare professionals (with consent)

• Regulators if required by law

We do NOT sell personal information.

4. Health Information

For naturopathy or coaching services:

• Health data is collected only with your consent

• It is stored securely

• It is kept confidential

• It may be retained as required by professional standards

5. Data Storage & Security

We use encryption, secure servers, and restricted access to protect personal information.

6. Your Rights

You may request:

• Access to your information

• Correction of inaccurate data

• Deletion (where legally permitted)

• Opt-out of marketing

7. Third-Party Links

We are not responsible for the privacy practices of external websites.

8. Policy Updates

Changes to this policy will be posted on this page with an updated date.